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Project Basics
  • Getting Started!
    • CX Metrics
      • CX Dashboard
        • Analyze your drivers
        • Getting Started!
          • Assessment Question types
            • Score and more
              • Quiz participation
                • Get Results
                • Introduction to Poll
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                          • Project Style
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                                • Account Settings
                                  • Good to Know

                                    Survey Metadata

                                    Metadata is information collected along with your responses in addition to the actual answers. Metadata can be used to analyze participation information both to improve response rates in a live project and to inform future project plans.

                                    To review metadata, scroll down past the questions. Under the Survey Metadata heading, you’ll see the following items:

                                    1. Time to complete the survey
                                    2. Channel by which participant accessed the survey
                                    3. Response rate for the survey
                                    4. Participation trend over time
                                    5. Language in which survey was completed

                                    To add an item to the report canvas, hover over the graph title and click the Add to canvas icon.