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Build your brand by sending out surveys with your company name in the URL instead of sogosurvey.com. URL branding is a great way to customize a survey experience that reflects your branding. Having a custom URL with your branding builds trust, personality, consistency, and familiarity with your brand. It also…

Save Report When you’re looking at the same data from different angles, save multiple instances of your Omni Report for easy access in the future. Here’s how: Select your project, then click on Report to view the default Omni Report. Make any changes to the report that you would like…

SoGoSurvey provides simple and powerful programmatic access to your survey data using your secure application programming interface with SoGoSurvey Web API. To use this document, you should have a basic familiarity with software development, Web API, and the SoGoSurvey user interface. The functionality described in this guide is available only…

SoGoSurvey's Single Sign-On (SSO) feature lets you use your work email credentials to log in to your SoGoSurvey account. Forget the hassle of remembering multiple passwords and just keep it simple with SSO! This feature is available only in our Enterprise plan. Contact us to take advantage of this option.…

Reviewing every single open-ended response offers plenty of informative insights, but it can also be very time consuming. If you have a large number of responses and want to get a faster look at some common points and sentiments, Text Analysis can help. With both a Word Cloud…

SoGoSurvey takes pride in providing you a seamless email delivery experience. While survey invitations, reminders, and other emails are usually sent through our shared servers, you may also choose to take advantage of a dedicated email server. This option ensures that the assigned mail server is used only for your…

SoGoSurvey’s Engagement Report simplifies engagement studies by measuring engagement levels, identifying and prioritizing focus areas for improvement, and delivering results that are presentation-ready and easy to understand. This report is designed to be used with an engagement project, a sample of which can be found in our Template bank. A…

SoGoSurvey’s powerful CX solution makes it easy to design customer experience studies from scratch or modify existing projects. Build, launch, and analyze beautiful looking CX studies designed to promote engagement and drive response rates. Measure Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), and more, and…

To drill down to a deeper understanding of your results, you may segment results based on specific answers, metadata elements, or data sets of your choice. Segmentation can be applied to one, some, or all questions in your report. To understand satisfaction levels across different departments, segment a…

Got an ongoing project that requires regular distribution? Save time and improve efficiency by setting up automatic distribution. While SoGoSurvey offers a wide variety of choices to improve delivery and participation, one of the smartest choices you can make is to set up automatic delivery -- and then put your…

YourCompany.com Survey URL

Save, Share and Slideshow

API

Single Sign-On (SSO)

Text Analysis: Measure Response Sentiment

Dedicated Email Server

Engagement Report: Measure Engagement Scale

Introduction to CX

Applying Segmentation to Questions in Omni

Introduction to Automated Distribution