Once you’ve launched, Track Survey allows you to review delivery, participation, and more for a single survey. You’ll see a summary of distribution and participation, as well as details specific to each distribution channel, including Test Invitations.
You may also use Track Survey to seek out a single participant record by email address, survey delivery or participation dates, or completion status.
To access and review Track Survey:
- Under the Distribute tab, select your survey.
- Click on the Track Survey button.
Beyond the overall summary, you may drill down by distribution method to review metrics including:
- Invitations Sent
- Invitations Delivered
- Completed Responses
- Incomplete Responses
- Email Read
- Bounce Rate
- Dropped Out
- Survey Opened Rate