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Project Basics
- Getting Started!
- Getting Started with SoGoSurvey
- Why SoGoSurvey
- Tour
- Home
- Verify My Account
- Account Creation
- Introduction to Packages
- Design
- Introduction to Project Design
- Create a Project
- Question Types
- Re-use Questions and Answers
- Project Logic
- Advanced Design Options
- Page Action
- Project Tools
- Project Options
- Introduction to Project Options
- Project Details
- Add Languages
- Anonymous Project
- Display Options
- Survey Event Messages
- Save and Continue Later
- Thank You Message
- Use Chain Invitations to Share Surveys
- Reopen Submitted Responses
- URL Redirect: Static and Dynamic
- Printing Options
- Expiry Rules
- Switch Project Type
- Enhanced Participation
- Automatic Email Alerts
- Question Features
- Project Branding
- Project Customization
- Good to Know
- Distribute
- Introduction
- Publish Project
- Other Publishing Options
- Automated Distribution
- Email Templates
- Contact Lists
- Reminders
- Track Participation
- Customizing Participation
- Good to Know
- Participation
- Report
- Introduction to Reports
- Project Reports
- Project Reports Overview
- Engagement Report: Measure Engagement Scale
- Text Analysis: Measure Response Sentiment
- Bar Graph: Quick Data Overview
- Conditional: Subset of Data
- Frequency Table: Response Counts
- Advanced Frequency: Data Dive
- Verbatim: Open-Ended Text Analysis
- Response Table: Tabular Display of Responses
- Cross Tabulation: Multi-level Correlation
- Comparison: Compare Data Sets
- Statistical: Numeric Calculations
- Response Trend: Participation Over Time
- Response Rate: Participation By Group
- Attachment: Download Participant Files
- Segmentation Report: Divided Data
- Ballot Box Stuffing Report
- Charts and Graphs
- Omni All in One Report
- Individual Responses
- Save, Export, Share Reports
- Filter Manager
- Good to Know
- Data & Security
- Import Options
- Export Data
- GDPR
- Integrations and API
- Account Administration
- Account Settings
- Account Settings
- Update Personal Information
- Update Company Information
- Linked Account
- Review Account Usage
- Project Allocation
- Customize Survey Labels
- Outbound Email Settings
- Payment History
- Billing Information
- View Product Details
- Account Security
- Recent Account Activity
- GDPR Compliance
- Single Sign-On (SSO)
- Account Notifications
- Referral Program
- 2-Step Authentication
- Email Settings
- Project Branding
- Manage Sub-Users
- Good to Know
- Account Settings
- Billing
- Introduction
- Sign Up and Upgrade
- SoGoSurvey Plans
- SoGoSurvey Standard Support
- Sign Up for a Paid Account
- Upgrade a Paid Account
- Acceptable Payment Methods
- Upgrade a Basic/Trial Account
- Switch to Annual Billing
- Payment Receipts
- Change Billing Information
- Upgrade Using Purchase Order
- Referral Benefits Program
- Payment Methods Available
- Failed Payment
- Downgrade or Cancel Account
- Getting Started!
- CX Metrics
- CX Dashboard
- Customer Touchpoints
- Analyze your drivers
- Key Driver Analysis Report
- Good to know
- Getting Started!
- Assessment Question types
- Score and more
- Quiz participation
- Get Results
- Introduction to Poll
- Build your Poll
- Launch your Poll
- Analyze your Poll
- Build Project
- Project Style
- Launch Project
- Analyze Project
- Account Settings
- Good to Know
Once you’ve launched, Track Survey allows you to review delivery, participation, and more for a single survey. You’ll see a summary of distribution and participation, as well as details specific to each distribution channel, including Test Invitations.
You may also use Track Survey to seek out a single participant record by email address, survey delivery or participation dates, or completion status.
To access and review Track Survey:
- Select your survey and click Publish.
- In the Distribute menu bar, click on the Track Survey button.
- Invitations Sent
- Invitations Delivered
- Completed Responses
- Incomplete Responses
- Email Read
- Bounce Rate
- Dropped Out
- Survey Opened Rate
Beyond the overall summary, you may drill down by distribution method to review metrics including:
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