SoGoSurvey Video Library

The one question with all the answers, NPS gives you a better understanding of your customers' experience and loyalty. Will they be ambassadors or detractors? What can you do to improve customer experience? Learn more!

From Mandatory to Encouraged Response, make sure you're getting the data you need from your participants and powering insights in your reports!

Want to create a polished and professional survey that generates great results? SoGoSurvey makes the job easier. Learn how to make the most of key advanced features like piping, advanced branching, data population, and rules & alerts. Sign up today and get started! #SoGoSurvey

Sequence survey answers to rotate or randomize with SoGoSurvey’s ‘Answer Sequence’ feature. Learn how to apply this feature to eliminate survey response bias.

Ready to launch? Check your survey from every angle before publishing with advanced preview options that let you enable and disable settings to make sure you get the full picture -- on every page, on every device. Check it out! #SoGoSurvey

Survey logic boosts response rates by creating shorter, more engaging surveys for your participants. Choose from simple and complex skip logic options like Question Display Logic, Simple Single-Question Branching, Advanced Multi-Question Branching, and IntelliMatrix. Get logical today! #SoGoSurvey

Fully customize your survey with a clear title or instructions in the header, then add any relevant messages you'd like in your survey footer. The same header and footer appear on every page. Want to add descriptive text that appears on only one page? There's a question type for that! #SoGoSurvey

Be sure to thank participants and confirm their submission, and maybe even share results, allow them to invite others, or redirect to a new page.

When participants submit a survey or assessment, you can direct them to the website of your choice. Use static or dynamic options to send all participants to the same site, or to different sites based on their answers. Keep your participants going with the flow, with URL Redirect options from SoGoSurvey!

SoGoSurvey’s ‘Data pre-population’ feature (sometimes called pre-filled data population or auto data population) saves participants’ time and effort by pre-populating the survey with information you already know about them, such as name, address, and gender. Save time, improve data quality, and improve response rates -- learn how!

Survey logic is designed to shorten surveys, improve data quality, and boost engagement and response rates. Single-Question Branching lets you set a participant's path based on an answer to a single question. Use this simple branching feature to improve results in your next online survey! #SoGoSurvey

Get the answers you need from exactly the right participants by using advanced Multi-Question Branching logic options. Set multiple conditions to direct participants down the perfect path and improve both response rates and data quality! #SoGoSurvey

Question Display Logic, or QDL, is a great way to build skip logic into your next online survey! Shorten your survey, improve data quality, and increase engagement by showing follow-up questions only to those who can answer them. What's not to like? Check it out! #SoGoSurvey

SoGoSurvey’s Piping feature makes it easy to insert a survey participant’s answer into a subsequent question. Personalize your online surveys to increase response rate by using survey piping. Learn how to use this feature, then check out our video on piping into answer options, too!

Set the right conditions to make your chosen answers from one page re-appear as answers on another page. This smart feature saves you guesswork and improves data quality. Sounds like a win!

Through Quota Management, SoGoSurvey allows you to retire an answer option after receiving a pre-determined number of responses. This feature is perfect for event registrations when you want to gray out an answer option once a certain number of attendees have registered. Learn how to use this feature.

Send a thank you note to participants after they submit the survey by using SoGoSurvey’s Instant Thanks feature. This video will guide you through the process of creating a personalized thank you email for your survey participants.

Based on the conditions of your choice, instant alerts are delivered to you or anyone else who benefits from an immediate notification -- including an option to send instant thank-you message to your participants. #SoGoSurvey

Get started quickly and easily with sample survey templates from our Survey Bank! This resource, available right within your account, includes content for a wide range of purposes and audiences. Copy and modify, pick out a few questions, or just get inspired! #SoGoSurvey

With SoGoSurvey’s convenient and easy to use Survey Question Bank, there’s no need to retype the same questions over and over. Simply deposit an existing question into the survey Question Bank, give it a name, and access it when needed.

SoGoSurvey's Answer Library saves you time when you'd like to use the same set of answer options in multiple questions or surveys. Choose from our standard library, or create your own custom answer sets. Learn more, and start simplifying your survey design! #SoGoSurvey

Launched your survey but need to make a change? Don't lose hope! Check out your options for editing an active survey and save the day! Still stuck? Contact our support team for advice! #SoGoSurvey

Beyond the survey questions and the looks, there’s a little more that goes into making each survey just right! Learn more about the settings available under Options before you launch to be sure everything's good to go! #SoGoSurvey

Expand your audience by making your survey available in multiple languages. You'll hear from a more diverse group of participants, as well as presenting a more inclusive outreach. Learn more! #SoGoSurvey

Beyond the survey questions and the looks, there’s a little more that goes into making each survey just right. In SoGoSurvey, find these settings under Options. Event Messages let you customize your communication for participants who encounter your survey while it's in edit mode, expired, or more.

Conducting a long survey? Give busy participants the option to save survey responses and continue later at their convenience. Learn how to activate this setting in SoGoSurvey. #SoGoSurvey

Every test-taker wants to know: Did I pass?? Set custom evaluation criteria to let participants know right away! A helpful Results Page takes the stress out of testing for both you and your participants. #SoGoSurvey

When you've got your results, expire your survey and get ready to report! Expire instantly, or set advanced expiry options based on conditions to ensure your survey stays open just long enough to get the data you need.

Embed surveys, forms, and assessments and make participation easy! Boost response rates and improve participant experience by integrating data collection within your website, newsletter, LMS, or other system, or by starting with a question right within an invitation. Learn more! #SoGoSurvey

Boost response rates by making it easier for participants to access your survey in the first place. Faster connections, more responses, better data. Get custom and get moving! #SoGoSurvey

SoGoSurvey's Contact Lists feature allows you to store lists of survey participants to simplify distribution. Build, save and modify participants contact list for future survey invitations. Learn how to use this feature.

Before you send, be sure to share a test version of your survey and invitation with your team to make sure everyone's happy -- before you launch!

Encouraging participation through single-use or multi-use links allows you to boost response rates while the survey is live -- without bothering those who've already participated. Raise responses before the survey closes -- and fill your reports with answers!

Keep track of survey participation details with SoGoSurvey's detailed distribution dashboard. Find every invitation and response on every channel, then sort and filter for a closer look and advanced options. Check it out!

SoGoSurvey’s ‘Data pre-population’ feature (sometimes called pre-filled data population or auto data population) saves participants’ time and effort by pre-populating the survey with information you already know about them, such as name, address, and gender. Save time, improve data quality, and improve response rates -- learn how!

Take a look at one specific slice of your data to bring your most important results into focus. Whether it's by demographic group or another series of variables, pick the right piece and learn even more. #SoGoSurvey

SoGoSurvey’s Frequency Table Report allows you to view how many times each answer in a survey was selected. Smart, simple, and easy. Check it out! #SoGoSurvey

SoGoSurvey’s Advanced Frequency report is used to display an aggregate of the responses received for every question in the survey. It offers a powerful combination of options to meet both basic and highly customized survey needs. If you’re ready to dive deep, Advanced Frequency may be the report for you.

Investigate potential relationships between variables through multiple deep-dive options including Pivot Tables and 2- and 3-level Cross Tab Reports. Correlation and conversation -- get to know your data up close and personal with Cross Tabulation.

Get the complete picture of a participant's opinions, experiences, or understanding by viewing all of the participant's answers in one report. SoGoSurvey's Individual Response Report lets you drill down to the details for complete clarity in your analysis. Learn more! #SoGoSurvey

If you love hearing from your survey participants in their own words, the Verbatim Report is for you! Get qualitative feedback for each open-ended question, even sorted by group, and you'll get the answers you need directly from your participants! #SoGoSurvey

Your digital gradebook is just a few clicks away! The Assessment Summary Report delivers results, row by row, and includes categories, totals, and more. Save time and grade faster! #SoGoSurvey

Want all the data all at once? Display answers from all participants in a spreadsheet format to see results, check for outliers, and bring all the answers all together. #SoGoSurvey

Found within #SoGoSurveyCX, this report delivers a better understanding of how key drivers impact your critical metrics to help you decide where to invest time and resources. Learn more: https://bit.ly/32VI12b

Get your data pre-sliced into all the right segments! Whether you're dividing by departments, locations, or other conditions, this powerful report creates separate reports for each segment! #SoGoSurvey

This powerful report allows you to measure engagement throughout your participant group and across critical segments, as well as to identify the key drivers that can have the biggest impact. Commonly used to drive employee engagement, this report delivers actionable results in an easy-to-understand form.

Love stats? This report's for you! From mean and mode to standard deviation, the Statistical Report gives you all the numbers you need in an easy-to-review format. Check it out! #SoGoSurvey

Take a closer look at the response rate for specific groups before the survey closes, ensuring you have time to improve strategic communication and outreach to maximize the survey window. #SoGoSurvey

Download participant uploads and get your data to go! The Attachment Report zips files according to question and any additional grouping you want to make resource management easy! #SoGoSurvey

Keep track of participation trends while your survey is still live and you'll be able to boost response rates! SoGoSurvey's Response Trend Report keeps you on track to send reminders, engage with multiple communication efforts, and drive survey completion rates. #SoGoSurvey

Multiply your power to analyze! Get even more out of your survey results and reports by applying filters to segment for a closer view of the details that matter most. #SoGoSurvey

Create online forms quickly and easily by using one of our templates or building your customized form from scratch -- then launch through your preferred channels and collect data from the same tool. Smart! Learn more: https://www.sogosurvey.com/online-forms/

Need to know on the go? Ask questions and get answers, anytime and anywhere. Download our mobile app today and start learning in minutes! https://www.sogosurvey.com/mobile-app/ Get it now at https://itunes.apple.com/in/app/sogosurvey/id1319266435?mt=8 or https://play.google.com/store/apps/details?id=com.sogo.sogosurvey&hl=en #SoGoMobile #SoGoGetExcited

Keep up with key events and activity within your account through the Notification Center. Quick alerts and updates help you manage what matters!

Use the magic of data population with multi-use links! Save participants time by pre-filling answers you already know, while boosting your survey report analytics power! #SoGoSurvey

Improve data security, boost productivity, and empower collaboration between team members by setting up sub-users within your account. Control permissions, allocate surveys, and ensure everyone has access to just the right projects and options. #SoGoSurvey

Avoid survey fatigue among participants by planning and sharing a smart engagement calendar so everyone knows what comes next. Plus, check in for the big picture of what really happened -- Does the Actual Calendar reflect ad hoc efforts or strategic planning? #SoGoSurvey

Keep track of everyone you've ever invited to any survey or project across your account, and you'll find it easy to manage participants and results! While Track Survey offers great information about a single survey, Master Log reflects activity account-wide. #SoGoSurvey

Whether it's doubling up on data by merging results from multiple versions of a survey or creating a brand new super-survey by combining earlier versions, Merge Surveys lets you make the most of what you've got! #SoGoSurvey