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Getting Started
Latest Release: What's New?
Basic- For New Users
Why SoGoSurvey
Why SoGoSurvey
SoGoSurvey Plans – Basic New Users
Account Creation
Creation of Basic and Trial Accounts
Creation of Paid Accounts
Introduction to Packages
Intro to Enterprise Plan
Intro to Pro Plan
Intro to Plus Plan
Intro to Free Trial Accounts
Intro to Free Basic Accounts
Student, Academic, and Nonprofit Discounts
Help Me Choose!
Platform Tour
Home Tab Tour
Design Tab Tour
Distribute Tab Tour
Report Tab Tour
Data Tab Tour
Utilities Tab Tour
Create Your First - Survey, Form, Poll
Create a Survey
Create a Form
Create a Poll
Use Survey Bank to Create Survey
Custom Thank You Message
Survey Distribution
Distribution Options
Tracking Survey Invitations and Responses
Reports
Analyze Test Invitation Responses
Good to Know
Organizing Projects in Folders
International Survey Questions
Complete Guide
Design
Introduction
Create a Survey
Overview
Create a Survey
Question Types
Overview
Add a Question
Basic Question Types
Advanced Question Types
Assessment Question Types
Mobile Friendly Questions
Assessments and Quizzes
Assigning Scores to Answer Options
Categorize Questions and Customize Thank you Messages
Question Order and Page Breaks
Rearrange Questions
Question Sequence
Add Page Breaks
Re-use Questions and Answers
Question Bank
Answer Library
Survey Logic, Branching, Piping and Skip Logic
Piping
Branching Options
Branching – Skip Logic
IntelliMatrix
Advanced Branching
Question Display Logic
Applying Data Population
Set Answer Quota
Survey Options
End Survey on a Specific Page
Delete Page
Move Page
Copy Page
Bulk Delete
Bulk Copy
Bulk Text Edit
Spell Check
Find and Replace
Editing an Active Survey
Survey Settings
Editing Survey Title, Description, and Owner
Adding Secondary Languages
Anonymous Survey Setting
Enhanced Security (SSL)
Survey Display Options
Survey Event Messages
Survey Expiry Options
Already Participated Message
Save and Edit Later
Survey Unavailable Message
Enabling Chain Invitations
Thank You Message
Provide Participants Instant Results
URL Redirect: Static and Dynamic
Participant Printing: Blank Survey
Participant Printing: Survey Responses
Automatic Email Alerts
Overview
Rules and Alerts
Instant Thanks
Good to know
Preview Page and Survey
Copying Surveys Between Accounts
File Library
Export Survey Copy
Question Actions
Overview: Question Actions
Formatting Questions
Editing a Question
Copying a Question
Deleting a Question
Moving a Question
Mandatory Questions
Encouraged Response
Bulk Actions
Answer Option Sorting
Answer Sequence
Rearranging Answers
Hide Answer Options (Live Survey)
Column Display
Depositing to Question Bank
Adding Images and Multimedia
Customize
Survey Branding
White Label
Custom URL Branding
Customize URLs for Survey Reports
Customizing survey labels & URL branding
Survey Logo
Survey Customization
Overview – Look and Feel
Customize Labels and Text
Design Templates
Survey Display Width
Mobile Display Themes
Add Custom HTML to Questions
Good to know
Survey Design Pitfalls
Distribute
Introduction
Publish Survey
Overview
Email
Social Media
Embed the survey in your website
Offline Distribution
Distribute via SMS/Text Message
Other Publishing Options
Poll Publishing Options
Quick Send Invitations
Test Survey Link
Shareable Links
URL-Based Pre-Population
Switch Invitations
Email Manager
Overview
System-Defined Messages
Create New Message
Customize Email Message
Message Display
Email Action
Email Template Compatibility
Contact Manager
Overview
Email Address Lists
Unique ID Lists
Sub-Lists
List Cleaning
Contact Statuses
Survey Reminders
Overview
Automatic Reminders
Send/Filter Reminders
Canceling Reminders
Tracking Invitations
Overview
Detailed Invitation Tracking
Survey Tracking Options
Tracking Anonymous Surveys
Track Survey
Response Status
Customization on the go
Customize Invitations While Sending
Customizing Participation Links
Sending Multilingual Surveys
Invitations with Mail Merge
Sending Pre-populated Invitations
Good to know
Chain Invitations
'Do Not Forward' Messages
Master Log
Touch Rules: How and When
Participation
Introduction
Compatible Platforms
Internet Explorer Support
Data Encryption
Survey Status
Auto Save
Save on Next
Save and Continue Later
Report
Introduction
Individual Responses
Overview
Marking Incomplete Responses Complete
Exclude Response From Reports
Export Individual Responses
Edit Responses – Data Cleaning
Chart Types and Data Tables
Overview
Customizing Charts
Download/Export Charts
Average Calculations: Rating and Ranking
Survey Reports
Overview
Select Required Questions
Verbatim: Open-Ended Text Analysis
Cross Tab: Multi-level Correlation
Response Table: Tabular Display of Responses
Bar Graph: Quick Data Overview
Conditional: Subset of Data
Pivot Table: Correlate Responses to Multiple Questions
Comparison: Compare Data Sets
Frequency Table: Response Counts
Statistical: Numeric Calculations
Response Trend: Participation Over Time
Response Rate: Participation By Group
Attachment: Download Participant Files
Assessment Summary: Review Scores
Advanced Frequency: Data Dive
Ballot Box Stuffing Report
Saving, Exporting and Sharing Reports
Save and Generate Reports
Modify and Delete Reports
Export Reports
Email Dynamic Reports
Share Reports on Twitter and Facebook
Filter Manager
Overview
Applying Filters
Creating Filters
Net Promoter Score in Reports
Good to know
Formats: Excel 2/PowerPoint2
Percent Doesn't Add to 100%
Merge Surveys
Data
Import Options
Overview Import
Import Offline Responses
Import SoGoSurvey1 Format
Export Data
Introduction
Export Formats
Export Data to MS Excel
Export Data to SPSS
Export Options
SoGoSurvey1 Format for Import
Account Settings
Account Settings
Overview- Account Settings
Update Personal Information
Update Company Information
Change Password
Review Account Usage
Email Relay Settings
Customize Survey Labels
Survey Allocation- Account Settings
Linked Account
View Product Details
Referral Program
Payment History
Billing Information
Log Out From SoGoSurvey
Survey Branding
Your Account Logo
Your Email Server
Your Custom Survey Labels
YourCompanyName.com Survey URL
Your Successful Delivery Plan
Manage Sub-Users
Introduction – Manage Sub-Users
Adding Sub-Users
Survey Allocation – Manage Subusers
Users, Permissions and Workflows
Workflow Management
Good to know
Survey Calendar
Google Analytics Integration
Create Quick Access Shortcut
Billing
Introduction
Sign Up and Upgrade
Acceptable Payment Methods
Upgrade a Paid Account
SoGoSurvey Plans
Sign Up for a Paid Account
Upgrade a Basic/Trial Account
Switch from Monthly to Annual Billing
Payment Receipts
Change Billing Information
Upgrade Using a Purchase Order
Referral Benefits Program
Payment Methods Available
Failed Payment
Downgrade or Cancel Account
Downgrade Account
Cancel Account
Consider Before You Cancel
Good to know
Daily Limits for Paid Accounts
Resources
FAQs
Design
Designer
Visual Settings
Distribute
Report
Account Administration
Videos
Contact Support
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GETTING STARTED
Overview
Design a Survey
Launch a Survey
Run a Report
Manage Survey Data
DESIGN
Create your first survey
Customize Survey Look and Feel
Survey Settings
Question Bank
Matrix Grid Questions
Learn about Pre-population
Simple Branching
Advanced Branching
Question Display Logic
Answer Library
Answer Sequence
Edit a Live Survey
Mandatory and Encouraged Responses
Bulk Actions
Save and Continue Later
SoGoSurvey Advanced Features
Instant Thanks
Rules and Alerts
Multilingual Surveys
Event messages
Manage Folders
DISTRIBUTE
Launch your Survey
Email Manager
Publish Survey
Contact Manager
Sending Email Reminders
Track Survey
Apply Data Population
Test Invitation
REPORT & DATA
Types of Survey Analysis Reports
Manage Survey Data
Filter Manager
Advanced Frequency
Individual Report
Response Table
Frequency Report
Survey Response Rate Analysis Report
INTRODUCTION TO VARIOUS TOOLS
Introduction to SoGoSurvey
Introduction to Online Forms
Introduction to Online Polls
Introduction to Online Quiz