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                            • Good to Know

                              Introduction to Dialogues

                              Whenever a customer gives feedback through SoGoConnect, whether it’s a Landing Page on its own, and Landing Page embedded in its website, or it’s been recorded by someone – that is a Dialogue.  

                              As soon as the Dialogue is submitted, it will arrive into the appropriate Interest Area Owner’s inbox. From there, the Owner can take action in order to resolve the Dialogue.  

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