Customer Communication Check-In Survey Template and Questionnaire
Time to complete 1 minutes(approx.)
Along with the new normal, organizations everywhere are dealing with a continued sense of anxiety and confusion. During this time, it’s important for businesses to be there for their customers, adding value to every interaction and keeping them engaged.
Companies that take the concerns and circumstances of their customers into account when developing messaging and communication will grow engagement and build retention. Find out how your engagement strategies are working with our customer communication check-in survey template.
Gain Insights that Inspire Better Customer Connections
- Customizable Survey Template Is your communication on point? Is the frequency okay? Are you using the right channels? Ask your customers the questions that matter with our completely customizable customer communication survey template. Tailor the questions to reflect the specifics of your business, customize the colors and logo to match your brand, and more.
- Multi-Channel DistributionIncrease your response rates by making it easy for customers to share feedback. Use multi-channel distribution to reach them wherever they are, or just embed the survey onto your website and begin gathering genuine insights about your communication strategies. More responses return more answers you can use to continue to evolve your current messaging.
- Cutting Edge AnalyticsIt’s not just about the answers, but about understanding what they mean. We use leading analytics to deep dive into responses to identify patterns, spot key drivers, and more. Our customer communication survey template not only delivers answers, but helps you realign your priorities to implement changes that truly make a difference.