Customer Satisfaction Survey

Keep customers coming back. Turn real-time customer satisfaction survey feedback into better business decisions.

Download our amazing mobile app for free and get started! You may access our full browser version on the web, too.

Smart listening means learning from your customers

Customers call the shots, and authentic listening makes a measurable difference. Conduct your own research through a SoGoSurvey Customer Satisfaction Survey, Customer Feedback Survey, or Customer Experience Survey and find out what you need to do to keep your current customers happy – and attract new ones!

Need a head start?

Our polished, proven templates get you up and running in no time!

Join the strongest brands on the planet.

View our customers

Better Branding

Your logo, your style – keep your unique look through customized pages, invitations, and more.

Real-Time Results

Collect instant feedback on customer perceptions and needs, allowing a clear view of trends.

Instant Alerts

Get notified immediately when a response comes in, or when a negative answer is received. Instant awareness means you can proactively address the issue before customers voice concerns on social media.

Advanced Survey Designs

Boost response rates with features that engage participants, save time, and improve data quality. Skip logic, data population, and advanced piping options keep surveys short and participants involved.

Easy to Use

SoGoSurvey is surprisingly simple to use. You don’t have to be a techie or survey expert to get started. Simply edit the template to suit your needs and you’re ready to launch your survey.

Intelligent Analysis

Out-of-the-box reports let you drill down on specifics, looking at data by location, time period, or identified groups.

Experts in the art and science of Customer Satisfaction Surveys

To know what makes your customers happy – or more importantly, what doesn’t – you need lots of quality feedback. SoGoSurvey makes it easy to design surveys that customers are happy to take.

feat. 1

Better Branding

Your logo, your style – keep your unique look through customized pages, invitations, and more.

feat. 3

Real-Time Results

Collect instant feedback on customer perceptions and needs, allowing a clear view of trends.

feat. 2

Instant Alerts

Get notified immediately when a response comes in, or when a negative answer is received. Instant awareness means you can proactively address the issue before customers voice concerns on social media.

feat. 5

Advanced Survey Designs

Boost response rates with features that engage participants, save time, and improve data quality. Skip logic, data population, and advanced piping options keep surveys short and participants involved.

feat. 6

Easy to Use

SoGoSurvey is surprisingly simple to use. You don’t have to be a techie or survey expert to get started. Simply edit the template to suit your needs and you’re ready to launch your survey.

feat. 4

Intelligent Analysis

Out-of-the-box reports let you drill down on specifics, looking at data by location, time period, or identified groups.

Let us do the work for you

Take one more thing off your to-do list. Our Survey Design Service get your work done for less than you'd expect.

"We looked at several options when choosing a survey tool and SoGo had the standard functionality we needed and all of the advanced bells and whistles we wanted at a resonable price."

Renita Bryant, Founder

Sights Set LLC

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