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With SoGoSurvey, it’s Easy to Manage Customer Satisfaction.

Use SoGoSurvey to conduct Customer Satisfaction Survey, Customer Feedback Survey or Customer Experience Survey.

Our real-time reports give you instant feedback to evaluate customer perceptions and needs. With one click, you can get a snapshot of your responses, or you can drill down deeper and see satisfaction by subgroups.

You can pinpoint exactly in which areas you need to improve or which new products and services to offer. You can also monitor trends over time to see if satisfaction levels are increasing.

SoGoSurvey’s unique and advanced Rules & Alerts feature keeps you on top of customer satisfaction concerns in real time. When a customer responds negatively to a survey question, you or your team can be instantly alerted via email. This gives you the opportunity to be proactive and address customer complaints before the unhappy customer turns to social media.

Find out what your customers really value. Turn them into true advocates for your business. Start today with SoGoSurvey.

Fully Customizable Customer Satisfaction Survey Templates and Questions

Customer Satisfaction Survey Sample In-Store Customer Satisfaction Survey Sample

Survey Design Services

  • Expert Designers
  • Fully Customized
  • Piping & Skip Logic
  • Fast Turn-around
  • Low-cost
Learn More >>

SoGoSurvey #1 Customer Satisfaction Survey Solution

Advanced Survey Design Advanced Survey Design
Next-Generation Software Next-Generation Software
Real-Time reports Real-Time reports

Recommended by HR Everywhere

"I was blown away by how easy the product was to use, and yet had the incredible depth to do everything I wanted to do, including customized reports." 

Joseph Shields - Client Testimonial

Joseph Shields
Professor of Marketing
Carthage College

“The user interface is clear and very organized. I created my first online survey within just 30 minutes. I am very satisfied with the user interface and data analysis. Amazing survey tool.” 

Chi-Liang Yu - Client Testimonial

Chi-Liang Yu, Ed.D.
Instruction Technology
University of Houston

"I had never done a survey before, but SoGoSurvey was really user friendly and it was easy to create the survey. We sent it to 2,000 people." 

Jen Warner - Client Testimonial

Jenna Warner
Communications and
Member Relations Coordinator
University of Texas at Austin

Sign Up with Next-Generation SoGoSurvey Now!

  • Fast-track your customer satisfaction survey with easy-to-use templates
  • Reach customers anywhere — email, mobile, website, Facebook, and Twitter
  • Apply rules to avoid over-surveying
  • Import and manage your contact lists with a complete List Manager
  • Send pre-set reminders, track bounce rates and unsubscribes
  • Analyze customer feedback instantly with presentation-ready reports

Have a question? Please contact us.

More than 70,000 Clients in 75 countries
More than 70,000 Clients in 75 countries
24/7 customer support
24/7 customer support
A+ BBB rating
A+ BBB rating

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