More about Medical Procedure Follow-up

The success of any medical procedure requires an improvement for the patient, but the most successful of experiences requires a clear and concerted effort from well before the procedure itself to long after the actual treatment.

Timely delivery of the Medical Procedure Follow-up Survey ensures that each patient’s voice is valued, and that those involved receive feedback while the experience is still recent. An efficient collection of feedback ensures that any outstanding patient needs can be addressed as quickly as possible, as well as that any insights staff uncover can be applied to future treatments. Use the same basic instrument to collect feedback on all of the procedures performed, then analyze any trends by procedure or even across demographic groups.

Seeking feedback on a patient’s experience allows for you and your staff to diagnose issues and improve the treatment and experiences of future patients.



The intent of the HCAHPS initiative is to provide a standardized survey instrument and data collection methodology for measuring patients’ perspectives on hospital care.

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Employee Internal Satisfaction Survey

The employee internal satisfaction survey is for organizations with multiple departments to determine the efficiency and effectiveness of those departments as perceived by their fellow employees.

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Hospital Concern for Patient Satisfaction Survey

This survey gathers information to understand a patient’s satisfaction after a hospital visit. The survey asks questions to understand how patients feel the staff cared for them, their experience with aftercare, and their overall satisfaction.

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