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ctl30_zCRow2
| | When did you last purchase X? | |
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| | Have you used a competitor’s product in the past? | |
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| | Please select the competitor you have used most recently. | |
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| | If our product was presented to you, please rate your satisfaction with the presenter. | |
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ctl45_aspPrefix
On a scale of 1 to 5, please rate your level of agreement with the following statements. |
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| | Have you had problems with X? | |
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| | We are sorry for the issues. Have the problems been easily resolved? | |
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| | We apologize that the problems have persisted. What can we do to help? | |
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| | Have you worked with our customer service for any reason? | |
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| | Has our customer service provided you with prompt, high quality service? | |
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| | We apologize for the inconvenience. What can we do to help? | |
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| | On a scale of 1 (Very Dissatisfied) to 10 (Very Satisfied), please rate your overall satisfaction with our product. | |
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| | If given the choice again today, would you still buy X? | |
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| | We are very sorry you are unhappy with your purchase. Please tell us why below. | |
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| | Does your company plan to use X in the future? | |
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| | What could we do to help continue your use of X? | |
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