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Join Our Team
As a rapidly growing company, we’re excited to build the future together. If you've got a healthy disregard for complacency and a powerful desire to deliver amazing solutions, let’s connect!
We're hiring!
Sales
Sales Partnership Manager
Marketing
Demand Generation Manager
Client Success
Account Manager
Client Success
Client Success Specialist
Marketing
Marketing Writer
Sales
Sales Partnership Manager
Consistently recognized as a cutting-edge experience management software company, SoGoSurvey delivers real-time insights for organizations around the world. Our powerful analytics, outstanding support, and industry-leading innovations set us apart in a crowded and competitive space, and our clients use their data to fuel smarter decisions and business growth every day.
As a problem solver, you know that listening and understanding come first. Others may think you’re in sales, but you know you’re in the solution delivery business — and you love it.
You’re excited about engaging and building relationships, but you’re even more excited about bringing in those perfect-fit partners who will be our next brand ambassadors.
As a problem solver, you know that listening and understanding come first. Others may think you’re in sales, but you know you’re in the solution delivery business — and you love it.
You’re excited about engaging and building relationships, but you’re even more excited about bringing in those perfect-fit partners who will be our next brand ambassadors.
Responsibilities
- Identify and engage strategic partners to promote business growth
- Manage / oversee co-marketing opportunities
- Contribute ideas and suggestions to fuel marketing and sales initiatives
- Serve as a brand ambassador in connecting with business analysts, influencers, and clients
- Represent SoGoSurvey solutions and values through thought leadership
- Serve as a key member of the SoGoSurvey team in helping to drive the overall market and technical strategy with a focus on the partner community
- Qualify and present to partners who are great fits for our products
- Drive customer acquisition by generating partner referrals, agency sales, and client activations
- Work closely with the partner and customer base to ensure they are successful using our products and have the resources required to be effective
Requirements
- Bachelor’s degree from an accredited institution
- 5+ years of experience in sales partnerships
- Outstanding listener who hears the real need beyond what’s asked
- Quick learner, tech savvy and curious
- Self-motivated with a great sense of urgency and follow-through
- Ability to multi-task and work many sales opportunities simultaneously
- Persuasive and patient, confident and polite
- Ready to partner with clients rather than sell at them
- Strong language skills, both written and oral
- Driven, self-motivated, and owns follow-up
- Eligible to work in the US without sponsorship
Salary
Commensurate with education and experience
Benefits
Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability
Apply Now
While operations are currently remote, this is a full-time position based in Herndon, VA.
To apply, please submit a cover letter and resume to jobs@sogosurvey.com.
Marketing
Demand Generation Manager
Consistently recognized as a cutting-edge experience management software company, SoGoSurvey delivers real-time insights for organizations around the world. Our powerful analytics, outstanding support, and industry-leading innovations set us apart in a crowded and competitive space, and our clients use their data to fuel smarter decisions and business growth every day. Our own growth is driven by our SaaS products and services, our outstanding reviews, and the successful collaboration of our product and marketing teams.
We’re looking for someone with a proven track record of driving marketing initiatives that lead to results – measurable business growth, not just cheap talk. You’re the expert, after all, so we’re cutting through the jargon and delivering it to you straight.
We’re looking for someone with a proven track record of driving marketing initiatives that lead to results – measurable business growth, not just cheap talk. You’re the expert, after all, so we’re cutting through the jargon and delivering it to you straight.
Your experience
- 5+ years of marketing demand generation experience in a SaaS or software company
- 3+ years managing webinar programs for company growth
- Experience with marketing automation and CRM tools
- Bachelor’s degree
Your role
You have expertise and at least five years of experience in three or more of the following areas:
- Oversee webinar program end to end including campaign setup, scheduling, speakers/influencers, and topics for webinars
- Bring strategic ideas and problem solving solutions to optimize and improve webinar registration and attendees
- Manage webinar interactivity including chat capabilities, polling, online Q&A, surveys, moderation, and tech support
- Partner closely with product marketing and marketing writers to help grow the business
- Continually optimize performance based on lead and pipeline analytics
- Identify guest speakers, influencers and industry experts we can feature on our content channels, and nurture those relationships
- Collaborate with content marketing and marketing writers to build email campaigns, webinar abstracts, and other supporting marketing materials
- Coordinate promotion of webinars with demand generation and marketing teams across web, social, email, sales enablement, and other channels
- Follow up with demand generation to ensure leads are processed and passed along for the right post-event follow-up
Salary
Commensurate with experience
Benefits
Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability
Apply Now
While operations are currently remote, this is a full-time position based in Herndon, VA.
To apply, please submit a cover letter and resume to jobs@sogosurvey.com.
Client Success
Client Success Specialist
You’re a problem solver. Even when the answers don’t exist yet, you bring the right pieces together to create solutions for clients and colleagues, building bridges between products and people, between services and success. Some people think that kind of talk is a bit much, but you’re unafraid to leap from here to what’s next.
The facts: We build, manage, maintain, and improve enterprise feedback management solutions that allow clients worldwide to collect insight from stakeholders and analyze results to drive meaningful action. Nobody’s done it for us – we’re a team of hard workers and creative thinkers who thrive on creating our own success.
You might be a bit new to the SaaS game, but you’re ready to learn all you can and explore all the possible paths ahead - product development, training, data analytics, IT, and everything in between.
Balancing hard skills (tech!) and soft skills (people!), you’ll look great in lots of hats: technical wizard, best practices advisor, client advocate, brand ambassador. Even before anyone else fully realizes the problem, you’ve got the solution.
The facts: We build, manage, maintain, and improve enterprise feedback management solutions that allow clients worldwide to collect insight from stakeholders and analyze results to drive meaningful action. Nobody’s done it for us – we’re a team of hard workers and creative thinkers who thrive on creating our own success.
You might be a bit new to the SaaS game, but you’re ready to learn all you can and explore all the possible paths ahead - product development, training, data analytics, IT, and everything in between.
Balancing hard skills (tech!) and soft skills (people!), you’ll look great in lots of hats: technical wizard, best practices advisor, client advocate, brand ambassador. Even before anyone else fully realizes the problem, you’ve got the solution.
Responsibilities
- Provide phone and email-based support to our users around the world
- Support users through onboarding and training webinars
- Work with clients to identify opportunities for growth and adoption throughout an organization
- Help the development team continue to improve our products to meet client needs and best the competition
- Assist in the release cycle, testing new features and fixes
- Build resources that ensure users have access to clear and helpful technical support and best practices
- Curate FAQs and user forums to stay ahead of current questions and concerns
- Double down on our data to make sure we’re serving our clients well
Requirements
- Bachelor’s degree in Computer Science or a related field
- Some experience in providing technical support preferred
- Quick learner with a deep and growing tech toolbox
- Patient and kind listener, cucumber cool under pressure
- Confident and responsible, taking ownership and following through fully
- Strong language skills, both written and oral
- Strategic, resourceful thinker continually connecting dots others don’t even see
- Self-driven, flexible team player with original ideas
Salary
Commensurate with education and experience
Benefits
Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability
Apply Now
Work on-site in our Herndon, VA, office as a key member of our Client Success team. We’re currently operating on a hybrid remote/office model, and open to some flexibility for the right candidate.
To apply, please submit a cover letter and resume to jobs@sogosurvey.com.
Marketing
Marketing Writer
Consistently recognized as a cutting-edge experience management software company, SoGoSurvey delivers real-time insights for organizations around the world. Our powerful analytics, outstanding support, and industry-leading innovations set us apart in a crowded and competitive space, and our clients use their data to fuel smarter decisions and business growth every day.
You believe — and know from experience — that words can and will change people’s minds, open their hearts and build positive brand associations. The right words can convert a casual observer/visitor into a prospect, a prospect into a paying customer, and a paying customer into a loyal brand ambassador.
You’ve been writing successful marketing content for at least four years, and now you’re eager to use your talents to help grow a brand. The challenge and risks are great, but so is the thrill and professional reward of success. And you understand that success depends not just on the creative ideas you dream up, but the way in which you execute them.
You believe — and know from experience — that words can and will change people’s minds, open their hearts and build positive brand associations. The right words can convert a casual observer/visitor into a prospect, a prospect into a paying customer, and a paying customer into a loyal brand ambassador.
You’ve been writing successful marketing content for at least four years, and now you’re eager to use your talents to help grow a brand. The challenge and risks are great, but so is the thrill and professional reward of success. And you understand that success depends not just on the creative ideas you dream up, but the way in which you execute them.
Responsibilities
- Update and refresh website content to align with strategic goals
- Working closely with the sales and marketing teams, boost lead generation by creating and writing marketing content and campaigns with a clear call-to-action that excites, persuades, and inspires targeted prospects
- Create authentic and engaging content for use on social media and promotions, in blogs and email marketing, and in client communications like newsletters
- Grow SoGoSurvey’s reach and visibility across platforms, through press releases, and in connection with influencers
Requirements
- Bachelor’s degree from an accredited institution, ideally in Marketing, Journalism, or Communications
- At least four years of experience as a marketing writer or similar position, with a portfolio of original work including published content
- Strategic thinker with ability to generate and execute creative ideas within tight deadlines
- Master of “less is more” school of writing, with an innate ability to communicate a clear message concisely
- Self-driven, resourceful team player with original ideas
Salary
Commensurate with education and experience
Benefits
Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability
Apply Now
This is a full-time position based in Herndon, Virginia. For the right candidate, remote options are possible.
To apply, please submit a cover letter and resume to jobs@sogosurvey.com.
Sales
Business Development Representative
Consistently recognized as a cutting-edge experience management software company, SoGoSurvey delivers real-time insights for organizations around the world. Our powerful analytics, outstanding support, and industry-leading innovations set us apart in a crowded and competitive space, and our clients use their data to fuel smarter decisions and business growth every day.
You’re one of those people everyone wants to believe. You bring enthusiasm and energy that excite your audience and they can’t help wanting more. For you, it’s not about ego — it’s about making connections that make things better for everyone.
You might just be starting out, but you’re already moving on up. You’re psyched by closing deals and fist bumps, happy clients and product upgrades. You see a solid foundation and you’re ready to build it better, rolling up your sleeves and bringing your own bright shiny self to get the job done right.
You’re one of those people everyone wants to believe. You bring enthusiasm and energy that excite your audience and they can’t help wanting more. For you, it’s not about ego — it’s about making connections that make things better for everyone.
You might just be starting out, but you’re already moving on up. You’re psyched by closing deals and fist bumps, happy clients and product upgrades. You see a solid foundation and you’re ready to build it better, rolling up your sleeves and bringing your own bright shiny self to get the job done right.
Responsibilities
- Make outbound calls to prospects to generate demo requests
- Qualify inbound leads
- Handle inbound sales inquiries from prospects around the world
- Provide guidance and support to trial users
- Contribute ideas and suggestions to fuel marketing and sales initiatives
- Work on-site in our Herndon, VA, office as a key member of our team, reporting to the Chief Revenue Officer
Requirements
- Bachelor’s Degree from an accredited institution
- Some experience in sales preferred
- Outstanding listener who hears the real need beyond what’s asked
- Quick learner, tech savvy and curious
- Persuasive and patient, confident and polite
- Ready to partner with clients rather than sell at them
- Strong language skills, both written and oral
- Driven, self-motivated, and owns follow-up
- Flexible and resourceful, creating rather than waiting
- Eligible to work in the US without sponsorship
Salary
Commensurate with education and experience
Benefits
Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability
Apply Now
While operations are currently remote, this is a full-time position based in Herndon, VA.
To apply, please submit a cover letter and resume to jobs@sogosurvey.com.
Client Success
Account Manager
Ready to grow? In a crowded and competitive space, SoGoSurvey has carved its own niche, consistently achieving high ranks and industry recognition throughout the online survey software market. From enterprise feedback management to single projects, our users around the world collect powerful insights from their stakeholders to drive meaningful change.
Our Account Managers play a critial role in our clients' success. Rather than simply pushing sales or talking only tech, they serve as partners and advocates for clients in strategic planning, solution design, and building understanding.
Our next Account Manager has both a mature sense of ownership and the emotional intelligence to navigate challenges while building relationships. A solid understanding of both people and data enables them to develop trust, identify opportunities, and make the magic happen.
Our Account Managers play a critial role in our clients' success. Rather than simply pushing sales or talking only tech, they serve as partners and advocates for clients in strategic planning, solution design, and building understanding.
Our next Account Manager has both a mature sense of ownership and the emotional intelligence to navigate challenges while building relationships. A solid understanding of both people and data enables them to develop trust, identify opportunities, and make the magic happen.
Responsibilities
- Serve as main point of contact for all assigned clients
- Support clients in their exploration and use of multiple products and services
- Build and maintain positive relationships with clients
- Grow engagement within an organization beyond one contact or department
- Collaborate with sales team members to ensure smooth transitions of clients and all of their relevant data
- Manage renewals and additional contract negotiations
- Enhance client retention through data tracking and strategic action
- Interface with multiple internal teams to ensure client needs are being met
- Double down on our data to make sure we’re serving our clients well
Requirements
- Successful work experience in account management or similar positions
- Outstanding interpersonal skills
- Demonstrated ability to deliver client-focused solutions
- Strong communication skills, including listening, presenting, and writing
- Excellent presentation and communication skills
- Proven ability to manage multiple projects simultaneously without missing any details
- Experience with CRM software
- Confidence and coolness, no matter the pressure
- Independent and self-driven, taking ownership and following through fully
- Team player open to learning and collaborating
- Bachelor’s degree
- Experience in SaaS
- Eligible to work in the US without sponsorship
Salary
Commensurate with education and experience
Benefits
Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability
Apply Now
This is a full-time position based in Herndon, Virginia. For the right candidate, remote work is possible.
To apply, please submit a cover letter and resume to jobs@sogosurvey.com.