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About SoGoSurvey

Careers

We’re a rapidly growing company excited about where the future is taking us. And we’re putting together a team of extraordinary individuals who have a healthy disregard for complacency and the status quo to help us get there. We’re looking for exceptional people who are able to use their considerable talents in innovative and interesting ways. If you’re looking for an exciting and challenging environment that will nurture your talent and ambition, we want you on our team.

Marketing Generalist

You believe — and know from experience — that words can and will change people’s minds, open their hearts and build positive brand associations. The right words can convert a casual observer/visitor into a prospect, a prospect into a paying customer, and a paying customer into a loyal brand ambassador.

You’ve been writing successful marketing content for at least four years, and now you’re eager to use your talents to help grow a brand. The challenge and risks are great, but so is the thrill and professional reward of success. And you understand that success depends not just on the creative ideas you dream up, but the way in which you execute them.

Responsibilities

  • Working closely with the sales and marketing teams, boost lead generation by creating and writing marketing content and campaigns with a clear call-to-action that excites, persuades, and inspires targeted prospects
  • Create authentic and engaging content for use on social media and promotions, in blogs and email marketing, and in client communications like newsletters
  • Grow SoGoSurvey's reach and visibility across platforms, through press releases, and in connection with influencers
  • Work on-site in our Herndon, VA. office as an integral member of our marketing team, reporting to the Chief Marketing Officer

Requirements

  • Bachelor’s Degree from an accredited institution, ideally in Marketing, Journalism, or Communications
  • At least four years of experience as a marketing writer or similar position, with a portfolio of original work including published content
  • Strategic thinker with ability to generate and execute creative ideas within tight deadlines
  • Master of “less is more” school of writing, with an innate ability to communicate a clear message in as few words as possible
  • Self-driven, resourceful team player with original ideas

Salary: Commensurate with experience

Benefits: Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability

Apply Now

  • This is a full-time position based in Herndon, VA.
  • To apply, please submit a cover letter and resume to job1@sogosurvey.com.
Sales Specialist

You're one of those people everyone wants to believe. You bring enthusiasm and energy that excite your audience and they can't help wanting more. For you, it's not about ego — it's about making connections that make things better for everyone.

You might just be starting out, but you're already moving on up. You're psyched by closed deals and fist bumps, happy clients and product upgrades. You see a solid foundation and you're ready to build it better, rolling up your sleeves and bringing your own bright shiny self to get the job done right.

Responsibilities

  • Handle inbound sales inquiries from prospects around the world
  • Provide guidance and support to trial users
  • Conduct demos and webinars for prospects and clients
  • Work with clients to identify opportunities for growth and adoption throughout an organization
  • Coordinate with the development team to bring new ideas and innovations to serve our clients' needs and dominate the competition
  • Contribute ideas and suggestions to fuel marketing and sales initiatives
  • Connect with our Herndon, VA, team as a key member, reporting to the CMO

Requirements

  • Bachelor's degree from an accredited institution
  • One year experience in sales preferred
  • Outstanding listener who hears the real need beyond what's asked
  • Quick learner, tech savvy and curious
  • Persuasive and patient, confident and polite
  • Ready to partner with clients rather than sell at them
  • Strong languages skills, both written and oral
  • Driven, self-motivated, and owns follow-up
  • Flexible and resourceful, creating rather than waiting

Salary: Hourly rate based on experience, plus commission

Apply Now

Technical Support Engineer

You’re a problem solver. Even when the answers don’t exist yet, you bring the right pieces together to create solutions for clients and colleagues, building bridges between products and people, between services and success. Some people think that kind of talk is a bit much, but you’re unafraid to leap from here to what’s next.

The facts: We build, manage, maintain, and improve enterprise feedback management solutions that allow clients worldwide to collect insight from stakeholders and analyze results to drive meaningful action. Nobody’s done it for us – we’re a team of hard workers and creative thinkers who thrive on creating our own success.

You might be a bit new to the SaaS game, but you’re ready to learn all you can and explore all the possible paths ahead - product development, training, data analytics, IT, and everything in between.

Balancing hard skills (tech!) and soft skills (people!), you’ll look great in lots of hats: technical wizard, best practices advisor, client advocate, brand ambassador. Even before anyone else fully realizes the problem, you’ve got the solution.

Responsibilities

  • Provide phone and email-based support to our users around the world
  • Support users through onboarding and training webinars
  • Work with clients to identify opportunities for growth and adoption throughout an organization
  • Help the development team continue to improve our products to meet client needs and best the competition
  • Assist in the release cycle, testing new features and fixes
  • Build resources that ensure users have access to clear and helpful technical support and best practices
  • Curate FAQs and user forums to stay ahead of current questions and concerns
  • Double down on our data to make sure we're serving our clients well
  • Work on-site in our Herndon, VA, office as a key member of our team, reporting to the CMO

Requirements

  • Bachelor's degree in Engineering or a related field
  • Some experience in technical support preferred
  • Quick learner with a deep and growing tech toolbox
  • Patient and kind listener, cucumber cool under pressure
  • Confident and responsible, taking ownership and following through fully
  • Strong languages skills, both written and oral
  • Strategic, resourceful thinker continually connecting dots others don't even see
  • Self-driven, flexible team player with original ideas

Salary: Commensurate with experience

Benefits: Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability

Apply Now

  • This is a full-time position based in Herndon, VA.
  • To apply, please submit a cover letter and resume to job1@sogosurvey.com.
UI/UX Designer

We are the challengers. With our experience in technology, research, and service, we're driven to create solutions that empower beginners and experts alike to collect critical data and gain deep insights. A rapidly growing company, we're seeking talented team members who work hard, care about quality, and are unafraid of limits.

You are...

Awesome. Creative, smart, and driven, you’re ready to make something beautiful. Form, function, and fun inform your designs, and your flexibility and brilliance allow you to quickly generate and explore iterations in many directions. Leaping effortlessly between big picture inspiration and the kind of reality that requires precision, you’re a multi-tasking marvel. You dream of delighting users and you’re their passionate advocate at every turn.

Responsibilities

  • Work in a fast-paced product cycle, delivering interface solutions for our web and mobile applications
  • Work with PMs, developers, and designers to create wireframes, mockups and prototypes
  • Collaborate with different stakeholders to help refine user requirements
  • Conduct user research to understand user needs and requirements and to validate design decisions
  • Create user interface implementation specs for the development team
  • Collaborate with developers to ensure that products are being implemented to spec and that work is always meeting our high expectations
  • Develop and maintain the SoGoSurvey brand across all creative work
  • Communicate effectively with developers to find ways to push the limits of our existing technologies
  • Work cross-departmentally as an integral member of our marketing, creative, and product development teams

Requirements

  • Bachelor’s or Associate's degree in Design or related field; industry experience accepted in lieu of a degree
  • 2+ years' experience designing complex applications for web and mobile
  • Super solid portfolio of work showcasing innovative UI design work
  • Excellent communication and presentation skills; ability to communicate design ideas with a multi-disciplinary team in concise and clear terms
  • A passion for creating beautiful, user-centered designs
  • Calm, flexible, and able to work under pressure or with short deadlines
  • Power user of industry-standard tools such as Adobe Illustrator and Photoshop
  • Knowledge of modern HTML and CSS; familiarity with JavaScript is a plus
  • Experience in designing for global audiences is valued but not required
  • Entrepreneurial spirit and the desire to make a measurable impact as we grow rapidly

Perks & Benefits

  • Salary commensurate with experience
  • Medical, Dental, Vision
  • 401(k)
  • Paid vacation
  • Life Insurance, Disability
  • Choice of technology tools and software
  • Full supply of snacks and drinks
  • Weekly catered lunch
  • Occasional happy hours
  • Volunteering opportunities

Apply Now

  • Email your resume and cover letter to us at job1@sogosurvey.com.
  • Please mention the job title and location you are applying for in the subject line.
Visual Design Superstar

We’re looking for an all-around awesome designer who is ready to roll up their sleeves and dive in fearlessly, ready to have their impact felt. Self starting, quickly iterating and multi-tasking are in your DNA. On any ordinary day, you gracefully tackle everything from big-picture ideas — defining who we are, where we are going and how we’ll get there — to the nitty-gritty details — typography, readability, elegance and balance.

SoGoSurvey is a company that is constantly evolving and ready to become the next big survey industry game-changer. We aspire to work hard, dream big and reach for the stars. We are a rapidly growing, hand-selected team of designers, thinkers, developers, strategists and writers poised for success.

If your goal as a designer is to focus on the objective and deliver beautiful results every time, then keep reading.

Responsibilities

  • Constantly reimagine the SoGoSurvey user experience
  • Design and update the SoGoSurvey website — we constantly strive to take it to the next level
  • Design digital and print marketing collateral
  • Tell complex stories through info and motion graphics
  • Work with our social media team to create interesting and attention-grabbing graphics for social media sites
  • Develop and maintain the SoGoSurvey brand across all creative work
  • Work closely with developers to ensure work is always meeting our high expectations
  • Work as an integral member of our marketing/creative team

Requirements

  • Bachelor’s degree, preferably in a related field
  • Rock-solid portfolio of work
  • Ability to concisely and clearly convey and debate your ideas with a multi-disciplinary team
  • A passion for creating beautiful, user-centered designs with exceptional control over every last pixel
  • An eye for layout, color and typography
  • A master of tools. On any given day, working between Photoshop, Illustrator, InDesign, After Effects, and good old-fashioned pencil and paper, is common.
  • Conversational in HTML, CSS and other web languages — although you won’t be coding, you will be interacting directly with our developers
  • Knowledge of motion graphics and sound design
  • Entrepreneurial spirit and the desire to make a measurable impact as we grow rapidly

Salary: Commensurate with experience

Benefits: Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability

Apply Now

  • This is a full-time position based in Herndon, VA.
  • To apply, please submit a cover letter, resume, and portfolio to job1@sogosurvey.com. Submissions without a cover letter, resume, or portfolio will not be considered.

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