From measuring to improving: patient experience management
Practical strategies for healthcare organizations to better understand the patient experience and thereby improve patient satisfaction.
Director of Sales Chris Huang
Senior Account Executive
Leveraging SoGoSurvey features for effective reputation management in healthcare
Best practices to generate and track patient feedback to improve awareness, analyze trends, and identify opportunities for improvement.
Director of Sales Chris Huang
Senior Account Executive
5 Essential CX Practices Every Financial Institution Should Implement
Join a conversation with Jim Marous, Co-Publisher of The Financial Brand...
Chief Revenue Officer Jim Marous
Co-Publisher of The Financial Brand
7 Tips to Improve Community Engagement and Cut Costs
Tune into this webinar to learn how you can cut costs while also improving your community engagement.
VP of Success Ian Crowley
Director of Sales
Finding The Moments That Matter
Learn how great employee experience builds engagement and retention in this conversation with credit union expert Angela Prestil.
Senior Consultant Melissa Krut
VP of Success
How engaged are your employees? There's only one way to know
Learn about simple solutions for the disconnect between HR departments and their employees.
VP of Success
Why are your members leaving you for the competition?
Learn what successful credit unions do to experience tremendous growth—even in this turbulent time.
Chief Revenue Officer Ian Crowley
Director of Sales
How to set your CX program for early wins
Learn how to capture your CX program early wins to effectively build momentum and inspire a larger commitment to CX within your financial institution.
Wednesday, August 18, 2021
Chief Revenue Officer Natasha Safronova
Director of Product Marketing
Educators' well-being as a key element of development, evaluation, and engagement
Learn about effective and empathetic strategies that you can adopt to better understand your educators’ needs and turn their feedback into action.
Wednesday, August 11, 2021
Director of Sales Melissa Krut
VP of Success