Data Privacy and Security

Ensuring Your Privacy

At SoGoSurvey, we are constantly striving to build trust and earn your confidence, especially with respect to sensitive data and confidential information. We are committed to safeguarding your data, as a:

  • Certified Licensee of the TRUSTe Web Privacy Seal
  • Certified Licensee of the TRUSTe EU Safe Harbor seal, and compliance with the EU Safe Harbor Framework

See SoGoSurvey’s full Privacy Statement for detailed information on our privacy practices.

TRUSTe Web Privacy Seal

SoGoSurvey has been awarded TRUSTe's Privacy Seal, signifying that our privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s Program Requirements and the TRUSTe Cloud Program Requirements, including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions.

TRUSTe EU Safe Harbor Seal

SoGoSurvey is also a certified licensee of the TRUSTe EU Safe Harbor Seal, which certifies that we are in compliance with the European Union Directive on Data Protection, specifically the Safe Harbor Framework. This framework ensures European citizens that their privacy is protected. SoGoSurvey complies with the EU Safe Harbor Framework and the US -Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. To learn more about the EU Safe Harbor Framework, visit

Securing Your Data

At SoGoSurvey, we take your data handling very seriously. That’s why we implement industry-leading SSL data encryption and authentication and intensive, daily security scans with McAfee SECURE. We also host data in secure, world-class data centers to protect your valuable assets.

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
User Names and Passwords

SoGoSurvey provides each user in your organization with a unique, secure user name and password that must be entered each time a user logs on. We follow the best practices in the industry for storing confidential data. Passwords are encrypted in the database before they are saved. And a session “cookie” is issued to record this encrypted authentication information only for the duration of a specific session. The session "cookie" does not include either the username or password of the user.

SSL Security

Your transactions and data are protected with an SSL Certificate from, which includes 256-bit encryption—the strongest level of data encryption available.

SSL (Secure Socket Protocol) is the most advanced technology for Internet security available today. SSL secures the connection between your browser and our server, encrypting all of the information transmitted, therefore keeping it totally private. When you access our site, your information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization. Your data will be completely inaccessible to your competitors.


The SoGoSurvey website is McAfee SECURE, which means it is tested and certified daily to pass stringent McAfee security tests. These tests help protect you from identity theft, viruses, spyware and other online threats.

World-Class Data Centers

Your survey data is a strategic asset. We understand you want it to be confidential, accurate, and always available. SoGoSurvey data is hosted in multiple Class A, Tier 1 data centers, a standard that ensures 24/7 availability, redundancy and operational sustainability. Each data center provides a secure environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.

How to Contact Us

If you have questions about SoGoSurvey’s information practices, you can contact us at


Please call 1-703-542-9595 or
fill out this form and we will contact you shortly.

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