Make the CX platform integrations you need to maximize the value of your data

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Your feedback efforts don’t exist in a vacuum, but depend on and reinforce other systems and initiatives in your organization. Designed to succeed in complex and multi-faceted data environments, SoGoCX provides the API, CRM and other integrations you need to ensure data integrity and facilitate effective data integration throughout the enterprise.

Apply a Dedicated Customer Experience Management Database
Enhance the quality of your customer experience efforts over time through a dedicated operational and experience database.
A customer experience platform integration consolidates demographic, psychographics, and past buying behavior into one centralized data repository, so you gain the power of continuous customer experience improvements:
  • Improve analytics
  • Create customer profiles
  • Pursue drill-downs
Integrate with the systems you depend on
Amplify the significance of your customer feedback data through secure, effective connectivity with the platforms and systems you rely upon most:
CRM, HRIS, ERP, and Marketing Automation Integration Unite customer experience and operational data together to actively address customer demands while improving your underlying data quality. API Integrations SoGoCX comes with the connectors you need for integrations with Salesforce, Zapier, Google Analytics, and more. Data Import/Export Your customer experience data data, your way: you can move your data in the formats you prefer, such as CSV, HTML, and Business Intelligence. Custom Integrations Custom software integrations are available upon request.
Meet multiple customer feedback data standards
SoGoCX is ready to meet the regulatory and internal demands placed on your data:
ISO 27001 Certified We meet or exceed stringent ISO 27001 best practices for data security and business processes, including all legal, physical, and technical controls. HIPAA Compliance You can securely and lawfully gather healthcare-related customer experience data without compromising feedback quality. GDPR Ready SoGoCX is built to comply with international standards for collecting and storing customer data.
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