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More about Move-in Follow-up Survey

You don’t need to be told that first impressions matter, but how long do first impressions last? From researching your community to touring the property, new residents have collected plenty of impressions before deciding to move in. Once contracts are signed and keys are handed over, the impressions still continue!

Ensuring your residents have the best possible move-in experience requires plenty of preparation and follow-up. Having paperwork in order, transferring keys, and making a clear path for belongings to be moved are all pieces you must have figured out well in advance of the actual occupation date, and learning from previous residents is the best way to make your plan. The Move-in Follow-up Survey asks new residents about the readiness of their apartment, the service provided, and any other elements of the experience you’d like to review. While you’ll be able to follow up immediately on any issues or pending needs, you’ll also be able to use this data to improve your processes for future residents.

Reaching out to residents early in their tenancy can create a great impression, too. Your new neighbors will be glad to know you care, and you’ll be starting a conversation that will hopefully lead to a long and happy relationship.


Assisted Living Community Relative Feedback

Assisted Living Community Relative Feedback Survey

Connect with relatives to understand their feedback on residents' experiences as well as their personal perceptions of the community.

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Assisted Living Community Resident Feedback Survey

Assisted Living Community Resident Feedback Survey

Collect feedback from resodents of senior or assisted living community to ensure their needs are being met.

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Maintenance Request Form Sample Template

Maintenance Request Form

An always-on reporting tool makes it easy for tenants to report issues. Instant alerts for your team make follow-up easy, too.

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