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Resident Satisfaction Survey

Sweeten resident satisfaction with smart feedback. Build tenant satisfaction through professionally designed online surveys and forms.

Fast, Free, and Functional: The Perfect Fit

Whether you serve ten renters or a thousand, feedback is critical. Conducting regular satisfaction and follow-up surveys improves real-time understanding so you can take action to make a difference.

You don’t need to be a market research expert to gather meaningful data about current and prospective residents. SoGoSurvey’s Residential Survey Package provides you with a ready-to-go set of professionallydesigned tools to elicit candid, honest feedback.

Join the strongest brands on the planet.

View our customers

Annual Resident Satisfaction Surveys

How well are you doing overall? What amenities need to be improved? What do residents like best about the property? Would they recommend it to their friends?

Move-In Follow-up Surveys

The first few weeks after someone moves in are critical. Does the renter feel that everything went well? Learn how to improve the process.

Pre-Lease Renewal Surveys

Learn whether the property is meeting expectations – or whether you’ll soon have an open apartment to rent.

Maintenance Follow-up Surveys

Was the problem fixed? Were personnel friendly and professional? You need to know whom to hire to make sure the work is done well and

Prospective Renter Follow-up Surveys

Discover how well your sales team is showing off the property, and the prospect’s impression after a visit or tour.

Satisfaction Surveys for AirBnB, HomeAway, or other vacation property owners

Make sure the people responsible for cleaning the house are doing a good job, that the key hand-off works smoothly, and that the amenities are in working order.

Everything you need.

Take advantage of a powerful survey tool that has been adapted just for you.

Build Your Brand

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Annual Resident Satisfaction Surveys

How well are you doing overall? What amenities need to be improved? What do residents like best about the property? Would they recommend it to their friends?

Ask the Right Questions

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Move-In Follow-up Surveys

The first few weeks after someone moves in are critical. Does the renter feel that everything went well? Learn how to improve the process.

Apply Advanced Logic

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Pre-Lease Renewal Surveys

Learn whether the property is meeting expectations – or whether you’ll soon have an open apartment to rent.

Mobile Ready Surveys

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Maintenance Follow-up Surveys

Was the problem fixed? Were personnel friendly and professional? You need to know whom to hire to make sure the work is done well and on time.

Embed Images and Videos

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Prospective Renter Follow-up Surveys

Discover how well your sales team is showing off the property, and the prospect’s impression after a visit or tour.

Make Surveys Confidential

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Satisfaction Surveys for AirBnB, HomeAway, or other vacation property owners

Make sure the people responsible for cleaning the house are doing a good job, that the key hand-off works smoothly, and that the amenities are in working order.

Need a head start?

Our polished, proven templates get you up and running in no time!

Powerful Resident Satisfaction Reports

Conducting a survey is just the start. With SoGoSurvey’s Residential Survey Package, you’ll get instant and
comprehensive online reports so you can follow up immediately.

  • Evaluate satisfaction ratings at a glance with easy-to-understand metrics.
  • View trends by month, quarter, and year to gauge the success of the changes you implement.
  • Collect resident testimonials and satisfaction ratings to use in marketing materials.
  • Act quickly to resolve problems. If a resident gives a negative response, an instant alert can be sent to the member of your team best suited to address the issue immediately.

Conducting regular feedback and incident surveys is an easy way to improve resident satisfaction and to ensure that your renters stay with you.

Come home to SoGoSurvey today!

  • Fast-track your Resident Satisfaction Survey with easy-to-use templates
  • Reach tenants anywhere – email, mobile, website, Facebook, Twitter
  • Apply rules to avoid over-surveying
  • Import and manage contact lists with a complete Contact Manager
  • Send pre-set reminders, track bounce rates, and check opt-outs
  • Analyze customer feedback instantly with presentation-ready reports
Renita-Bryant

"We looked at several options when choosing a survey tool and SoGo had the standard functionality we needed and all of the advanced bells and whistles we wanted at a resonable price."

Renita Bryant, Founder

Sights Set LLC

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