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Make Room for Resident Satisfaction Surveys

Measure resident satisfaction based on candid feedback gained through professional, easy-to-use online resident satisfaction survey templates and forms.

Fast, Free, and Functional: The Perfect Fit

Whether you serve ten renters or a thousand, conducting regular and follow-up resident satisfaction surveys provides essential feedback to inform your actions and decisions.

You don’t need to be a market research expert to gather meaningful data about current and prospective residents. SoGoSurvey’s Residential Survey Package provides a complete set of ready-to-use tools designed to capture honest feedback.

Powerful online survey software built just for you.

We give you the tools to conduct regular resident satisfaction surveys and cultivate positive tenant-owner relationships.

Annual Resident Satisfaction Surveys

What could be improved? What do residents like best? Would they recommend the property? Check in with your residents annually to get their perspective.

Logic and Branching

Pre-Lease Renewal Surveys

Run an apartment survey for residents before lease renewal time to find out if the property and service meets expectations, or if you should prepare for a new tenant.

Anonymity

Comprehensive anonymity means better quality feedback, higher response rates, and increased comfort and security for participants.

Move-In Follow-up Surveys

The first few weeks after someone moves in are critical. These resident satisfaction surveys can identify issues with the new tenant onboarding process.

Complete Custom Branding

Build brand recognition with every detail, from logo and style to white label and custom URL options.

Vacation Property Satisfaction Surveys

AirBnB, HomeAway, VRBO owners - we've got you covered! Check in with guests after they check out to be sure all went well with housekeeping, logistics, amenities and more.

Forms

Embed and share simple and elegant forms to streamline your data collection processes and improve reporting.

Maintenance Follow-up Surveys

Was the problem fixed? Were personnel friendly and professional? Let residents weigh in on whether the work was done well and done on time.

Pre-Populate Participant Data

Why ask people to tell you what you already know? Pre-population makes report data more accurate, streamlines survey completion, and offers you more analytical power.

Prospective Renter Follow-up Surveys

Discover how well your sales team is showing off the property, and the prospect’s impression after a visit or tour.

Multilingual

Ensure you're getting the full picture by collecting feedback from your entire community. Offer many languages on a single survey and simplify success!

Powerful Resident Satisfaction Reports

Asking resident satisfaction survey questions is just the start. With SoGoSurvey’s Residential Survey Package, you’ll get instant and comprehensive online reports so you can follow up immediately.

  • Evaluate satisfaction ratings at a glance with easy-to-understand metrics.
  • View trends by month, quarter, and year to gauge the success of the changes you implement.
  • Collect resident testimonials and satisfaction ratings to use in marketing materials.
  • Act quickly to resolve problems. If a resident gives a negative response, an instant alert can be sent to the member of your team best suited to address the issue immediately.

Come home to

SoGoSurvey today!

  • Fast-track your Resident Satisfaction Survey with easy-to-use templates.
  • Reach tenants anywhere – email, mobile, website, Facebook, Twitter.
  • Apply rules to avoid over-surveying.
  • Import and manage contact lists with a complete Contact Manager.
  • Send pre-set reminders, track bounce rates, and check opt-outs.
  • Analyze customer feedback instantly with presentation-ready reports.

Need a head start?

Our polished, proven resident satisfaction survey templates get you up and running in no time!

Seriously fast, utterly reliable customer service.

Conducting regular feedback and incident surveys is an easy way to improve resident satisfaction and to ensure that your renters stay with you.

"We looked at several options when choosing a survey tool and SoGo had the standard functionality we needed and all of the advanced bells and whistles we wanted at a resonable price."

Renita Bryant, Founder

Sightsset

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