Patient Satisfaction and Healthcare Surveys
Provide quality personal care for every patient
SoGoSurvey offers a welcome alternative to hiring an expensive research firm to conduct your HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. SoGoSurvey comes pre-loaded with a standard HCAHPS survey. You simply customize the survey and email it to your patients. Not only is it faster to conduct your survey, it’s faster to access your data ― with instant, out-of-the-box reports.
Paper and phone patient surveys are obsolete. Nearly everyone is connected via mobile or Internet. Patients respond better to online surveys because it’s convenient. Plus, you get much more control. SoGoSurvey gives each participant a unique, secure link to access the survey. Automated reminders gently nudge, and built-in controls prevent over-surveying the same person.
Use what you know about survey participants to personalize their experience, shorten their surveys, and improve the quality of your data. It’s a no-brainer. Simply pre-fill the answers you already know rather than asking the questions.
Why pay for expensive benchmarking data? Benchmarking against your own hospital’s performance is the best indicator of quality. SoGoSurvey’s amazing one-click reports make it easy to track your progress over time.
SoGoSurvey’s Rules & Alerts feature allows you to be alerted instantly via email if certain survey questions are answered negatively. Take action and deflect negative comments before they’re amplified over social media.
All your data is housed in HIPAA-compliant, world-class data centers. We safeguard your data with advanced physical, electronic, and procedural access restrictions. We review these safeguards regularly to keep up with technological advancements, and train our employees in the proper handling of your data.
SoGoSurvey can be integrated with your admission system to completely automate the check-in process. Once systems are integrated, gathering information becomes effortless. When a patient checks out, a survey is sent automatically. What used to takes months is now done in minutes.
|“||It works! We are getting answers to our questions and making improvements/tweaks to our processes here to provide our clients with best results. We highly recommend SoGo for business improvement results through surveys.”|
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Please call +1 (800) 646-0520 or fill out this form and we will contact you shortly.
Ideal for individuals and smaller teams looking to run simple, straightforward surveys.
Ideal for small and mid-sized organizations planning regular surveys for employees, customers, and other stakeholders. Take advantage of advanced survey design features and reports.
Ideal for organizations ready to use surveys to their strategic advantage. Track trends, control branding, and keep your data safe. Plus, one-on-one training and the highest priority support. Welcome to the good life.
All Basic features and following:
All Plus features and following:
All Pro features and following: