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Patient Satisfaction and HCAHPS Surveys

Take a proactive approach to healthcare surveys

Transform your practice through real-time feedback and deep learning.

Practicing quality care

To stay compliant and secure funding, healthcare providers need to make the grade in patient and staff satisfaction. There’s a lot at stake – we get it. You need a proven system that gets it right so you can have confidence in the results.

Once upon a time, healthcare surveys required compiling and analyzing data by hand – time consuming and expensive work. Multiplying by every patient satisfaction survey, HCAHPS survey, and employee survey, the work piled up. Now, online survey technology has transformed research, accelerating the process to achieve the same high-quality results at a fraction of the cost.

We all benefit from taking advantage of progress, while still learning from precedent. In health care, advances in treatments and technology reduce recovery time and improve health outcomes, but the principles of quality care remain the same.

Similarly, SoGoSurvey uses proven methodology, combined with healthcare expertise, to swiftly and securely capture data and apply analysis for immediate impact. Everyone – from solo professionals to physician groups, clinics to hospitals – can achieve top-notch results in less time, for less effort and less money. Now that’s progress.

"Excellent customer service and easy interface"

Nejla Liias - President and Founder of Global Health Visions

79% of SoGoSurvey users came from other online survey tools. Maybe it's time for you to switch, too.

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A. C. Franco

Butler Street


Your company and product are definitely customer oriented, and in my opinion this shows that you're leaders in the online survey tool market.

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Edward Terry

Caplin & Drysdale


I tried another online survey tool and it just wasn't sophisticated enough to provide the results I needed. The branching and logic in SoGoSurvey was easier to use and it gave me the data I required.

Jenna Warner

University of Texas at Austin


I had never done a survey before, but SoGoSurvey was really user friendly and it was easy to create a survey.

Build healthy communities together

PATIENT EXPERIENCE

Patient Experience

Every aspect of the patient experience affects their perceptions and ultimate satisfaction. Improving patient satisfaction will garner more funding, reduce the risk of litigation, help you retain the best staff, and grow patient loyalty. Using our online surveys, providers can respond in real-time to patient issues, and turn negative feedback into positive impressions.

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PATIENT EXPERIENCE
EMPLOYEE ENGAGMENT
EMPLOYEE ENGAGMENT

Employee Engagement

Healthcare providers need to understand how their employees feel about what they do, who they work with, and where their career is going. Our online surveys help you accurately measure the employee experience so you can improve employee engagement, the quality of care, secure funding and grow the bottom line.

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Get started today with one of our expertly designed hospital sample surveys!


Clinic-Evaluation-Survey-Sample-Template

Clinic Evaluation Survey

This highly customizable form is designed to provide valuable feedback on a patient’s experience at a medical clinic.

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Dental-Office-Evaluation-Survey-Sample-Template

Dental Office Evaluation

Following a patient’s visit to a dental office, gain quick insight into the quality of their experience.

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Doctors-Office-Evaluation-Survey-Sample-Template

Doctor’s Office Evaluation

Gather feedback from a patient following a visit to the doctor’s office, allowing for quick follow-up as needed.

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Health-Insurance-Evaluation-Survey-Sample-Template

Health Insurance Evaluation

This survey collects participant feedback regarding their experience with their current health insurance plan and provider..

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Hospital-Billing-Feedback-Survey-Sample-Template

Hospital Billing Feedback

Following a hospital visit, this form can be used to collect feedback regarding patients’ experience with the billing process..

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Hospital-Patient-Satisfaction-Survey-Sample-Template

Hospital Patient Satisfaction Survey

This survey gathers information to understand a patient’s satisfaction after a hospital visit, including how patients feel the staff cared for them, their experience with aftercare, and their overall satisfaction.

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